MY VM DOES NOT HAVE A FLOATING IP, EVEN THOUGH CYCLADES REPORT SO.

For the following steps, you need to connect to your VM using the Cyclades connection guide . If your VM cannot be reached though the Internet, we suggest you use the console, as described in the above guide.

If you have a server that was created from an older openSUSE, CentOS, Debian Squeeze or Ubuntu Server image, you probably need to install and configure properly the Network Manager utility. Depending on your OS, you can follow the instructions below:

Debian Squeeze / Ubuntu Server:

First, check if Network Manager is installed:

dpkg -l | grep network-manager

If it returns any output, you can proceed. Else, you have to install it with the following command:

apt-get update && apt-get install network-manager

Once Network Manager is installed, you need to explicitly set it to manage your Ethernet adapters. Using your favorite text editor (e.g. nano) edit the configuration file /etc/NetworkManager/NetworkManager.conf so that the line:

[ifupdown]
managed=false <--

becomes:

[ifupdown]
managed=true  <--

Finally, restart the Network Manager:

sudo /etc/init.d/network-manager restart

Note: If you have an Ubuntu Server VM that was created before 20 December 2013, you will probably need to follow these instructions too.

CentOS:

First, check if Network Manager is installed:

rpm -qa | grep NetworkManager

If it returns any output, you can proceed. Else, you have to install it with the following command:

yum install NetworkManager
chkconfig NetworkManager on

Once Network Manager is installed, you need to remove or rename all ifcfg-ethX files from the /etc/sysconfig/network-scripts directory. You can do so with the following commands:

cd /etc/sysconfig/network-scripts
for f in $(ls ifcfg-eth*); do mv ${f} old.${f}; done

Finally, restart the Network Manager:

service NetworkManager restart

openSUSE:

openSUSE VMs that were created before 9 January 2014 may have Network Manager deactivated. To activate Network Manager, follow the instructions on this link.

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